Apache integration

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The instructions on this page are intended for self service accounts.
Enterprise customers should contact their account managers for integration support.

The following code is only necessary if our bots are unable to capture pages.

Instructions

The principle is very simple. You just need to add ClickTale IP address range to the allow list in the .htaccess file which restricts the access. Add a directive (a line of text) with the following content

Allow from 50.97.162.64/26
Allow from 5.153.32.64/29

As a result, your .htaccess file might look similar to this:

AuthType Basic
Order allow,deny
Satisfy any
Allow from 50.97.162.64/26
Allow from 5.153.32.64/29

This should enable our servers located at 75.125.82.64/26 and 50.97.162.64/26 to access your restricted directories.

Note: your site might be using .htaccess files without you being necessarily aware of it. There are several authorization packages built on top of .htaccess infrastructure that you might be using.