BigCommerce integration

The instructions on this page are intended for self service and online accounts.
Enterprise customers should contact their account managers for integration support.

Websites which use the shopping cart software BigCommerce can integrate ClickTale by following these steps:

1. Sign into your BigCommerce account and click on "Settings"
2. In the list that opens, choose "Affiliate Settings"
3. Add the Bottom Part of your ClickTale tracking code (using ClickTaleFetchFromWithCookies - see example below) to the "Conversion Tracking Code" box and click "Save"

Sample code:

Please Note:

• The code below is an HTTPS compliant code (only available for paid plans, Free accounts must edit the code).
• You will not be able to include the Top Part of the tracking code. The Top Part is not necessary for recording as it's merely a time stamp(with the exception of the PHP Integration Module).
• You may need to change the cookies below for your specific site. See the ClickTaleFetchFromWithCookies page for more details.

<!-- ClickTale Bottom part -->
<div id="ClickTaleDiv" style="display: none;"></div>
<script type='text/javascript'>
document.write(unescape("%3Cscript%20src='"+
 (document.location.protocol=='https:'?
  'https://clicktale.pantherssl.com/':
  'http://s.clicktale.net/')+
 "WRb.js'%20type='text/javascript'%3E%3C/script%3E"));
</script>
<script type="text/javascript">
ClickTaleFetchFromWithCookies.setFromCookie("STORE_VISITOR");
ClickTaleFetchFromWithCookies.setFromCookie("STORESUITE_CP_TOKEN");
ClickTaleFetchFromWithCookies.setFromCookie("SHOP_SESSION_TOKEN");
ClickTaleFetchFromWithCookies.setFromCookie("SHOP_ORDER_TOKEN");
ClickTaleFetchFromWithCookies.setFromCookie("RememberToken");
ClickTaleFetchFrom = ClickTaleFetchFromWithCookies.constructFetchFromUrl();
 
var ClickTaleSSL=1;
if(typeof ClickTale=='function') ClickTale(your project details);
</script>
<!-- ClickTale end of Bottom part -->