HTTPS pages

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The instructions on this page are intended for self service accounts.
Enterprise customers should contact their account managers for integration support.

Who can record HTTPS pages

Accounts with the free plan (Priceless) cannot record SSL/HTTPS pages. All Premium plans allow for SSL/HTTPS recording.

Enabling secure pages recording

The tracking code for a new project includes links to both non-secure and secure (HTTPS) page recording.

To allow a new tracking code to record SSL/HTTPS pages :

  1. Open the project.
  2. Select the "Project Settings" and then click the "Advanced Settings" sub-menu.
  3. Under "Secure pages", check the box for "Enable recordings of secured pages (SSL/HTTPS)".

HTTPS record.png