Who can record HTTPS pages
Accounts with the free plan (Priceless) cannot record SSL/HTTPS pages. All Premium plans allow for SSL/HTTPS recording.
Enabling secure pages recording
The tracking code for a new project includes links to both non-secure and secure (HTTPS) page recording.
To allow a new tracking code to record SSL/HTTPS pages :
- Open the project.
- Select the "Project Settings" and then click the "Advanced Settings" sub-menu.
- Under "Secure pages", check the box for "Enable recordings of secured pages (SSL/HTTPS)".