Unifying several page versions
ClickTale automatically creates a new version of a heatmap or Form Analytics report every time the HTML of the page changes. In some cases, especially for dynamic sites, you may have many versions of a report for a URL, with only a few pageviews each. This is often the case with blogs and e-commerce sites that display visitor specific data.
There are two options for aggregating all of these versions into one report:
- By generating reports based date range
- By using the ClickTale API (ClickTaleExcludeBlock) to ignore dynamic content
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Date Range
To aggregate a heatmap or From Analytics report by date range, first choose the URL, then select the "Date range" radio button (see image below). This will allow you to aggregate all visits to a page within a specific time period.
Significant differences between the various page versions might lead to skewed data, or even no data at all, being displayed. Therefore, you should use this option if the change is in the page content rather than the page DOM structure.
How to select the date range
When creating your heatmap, select pages by Date Range instead of Page Version, like so:
ClickTaleExcludeBlock
By using the ClickTaleExcludeBlock you can eliminate sections in your page which change often, in order to prevent them from registering in the recordings as new versions. The alternate content option can also allow you to compensate for any DOM elements you might have removed as well as using a static representation for the changing data (e.g. a static image instead of one that is generated from a rendom URL). This enables you to ignore the minor changes you aren't interested in tracking (e.g. displaying the username on the page), thus making major changes more detectable when generating an aggregated report - any new version registered will be a result of a major change. However, it does require adding code to your pages.
