Kampyle integration

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Please Note: The Kampyle integration is available to ClickTale Enterprise customers. If you would like to use the integration, or have any questions regarding access to this service, please contact your account manager or sales at http://www.clicktale.com/contact/contact_us .

Kampyle Integration

The ClickTale integration with Kampyle offers unparalleled insight into the mind and user experience of website visitors. Kampyle’s Feedback Management platform now offers integrated access to ClickTale recording sessions and opens a complementary evaluation of a data.

About Kampyle

Kampyle enables businesses to optimize their website, generate leads and significantly increase their sales. Kampyle’s software-as-a-service (SaaS) solution collects visitor feedback, captures real contact details and delivers that data to sales and marketing teams. Since 2008, Kampyle has powered more than 45,000 companies who use feedback to gain insight into user behavior, enhance product and service offerings, and convert up to 45% of the visitors who leave contact information. Kampyle has processed more than 12 million feedback forms in over 60 languages in 191 countries to date. For more information, please visit http://www.kampyle.com

The link to ClickTale Session Player within feedback report
Kampyle 1.JPG

When clicking on the link, you can watch that visitor's session
Kampyle 2.JPG

About the integration

The integration allows you to watch the recordings of visitors who left feedback via Kampyle.

Key advantages

  • Allows you to investigate which browsing behavior leads to positive or negative feedback.
  • Fills in the blanks when the feedback doesn't provide enough information on what the customer actually experienced.
  • Brings together what the customer does on the website with what they were thinking at the time.