Magento integration module

From ClickTale Wiki

Jump to: navigation, search

The Magento integration module will allow ClickTale to properly record your customers. The module caches complete versions of each and every pageview as it is delivered to the customer. No matter what version of your site visitors see, ClickTale Visitor Playbacks will show you the exact content as seen and interacted with by your visitors.

The module is PHP5 code, provided with full sources, that allows better integration of a Magento eCommerce PHP site with ClickTale by enabling accurate caching of the HTML that is sent to the visitor in ClickTale recorded pageviews.

[edit] License

The module is subject to a permissive license for ClickTale users. Please see license.txt in the archive for more information.

[edit] Installation Guide

  1. Download the module here.
  2. Unzip the package to your Magento installation directory (sub-directories named app and lib should already be present there). (Once unzipped you should have a directory named lib/ClickTale/... )
  3. Make sure to create lib/ClickTale/Logs and lib/ClickTale/Cache directories (if they do not already exist) and make sure they have writing permission
  4. Open the instructions page for our PHP integration module.
  5. Follow steps 4 to 6 on that page's installation guide. Step 7 is not needed - the code will automatically be inserted in all of your files

Please note: Magento’s one-page checkout uses JavaScript panels which ClickTale does not support by default. Please visit Recording JavaScript to enable support for these panels.