Welcome to the ClickTale Wiki!
This is an online repository with information about everything to do with ClickTale, and hopefully everything to do with website usability and optimization in general.
To contribute, please contact us.
Quick Start Guide - A brief, step-by-step guide to ClickTale and its most common features.
Frequently asked questions - The questions asked by most new users.
Troubleshooting - How to fix the most common ClickTale errors.
Creating a mobile project - How to start working with mobile tracking after you've purchased ClickTale® Touch.
Setup and Customization
The ClickTale Tracking code - How to generate the tracking code for standard ClickTale implementations.
Plugins and Integrations - A comprehensive list of all ClickTale's plugins, modules and integrations.
Blocking sensitive data - How to stop ClickTale from recording sensitive data such as personal or financial details.
Recording Flash - How to record actions over Flash elements.
Events - How to tag any visitor interaction as an Event.
Recording Ratio - A deeper look at the recording ratio, and how to change it.
Selective recordings - How to pick and choose what visitors you record based on a range of attributes.
Offline recordings - How use ClickTale with offline environments and intranet sites.
Managing domains - How to manage the domains that ClickTale records.