Monetate integration

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Please Note: The Monetate integration is exclusively available to ClickTale Enterprise customers. If you have any questions regarding access to this service, please contact sales at http://www.clicktale.com/contact/contact_us .


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Many optimization professionals find it challenging to decide what to test on their website. By watching Session Playbacks and analyzing Heatmaps, Conversion Funnels and Form Analytics, you will uncover the areas of the webpage that are most influential to your customers’ decision-making process and may require further optimization.

In addition, the ClickTale integration with Monetate will enable you, during and after testing, to compare and understand why different versions perform better.

Values of the Integration

Integrating ClickTale with Monetate will help you to answer the following questions:

  • What should I test? Instead of guessing what elements on the page affect customer behavior, first watch Session Playbacks and analyze Heatmaps to identify what will have the greatest impact.
  • Why did one version convert better? Run a post-test analysis with ClickTale to uncover how the changes you made impacted visitors' interactions with the page.
  • Based on the results, what should I test next? Get inspired with fresh ideas for future tests from the way your visitors behaved on the last test.
The integration also offers :


  • True-to-life recordings - ClickTale’s Session Playback replicates the exact version of HTML seen by each visitor to your site. This gives you an accurate view of each of your visitors’ online experience.


  • Visual Heatmaps - Analyze different versions of the page and uncover how visitor behavior is influenced, revealing the reasons why one version performed better than another.

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How the integration works

Integrating ClickTale and Monetate takes just a couple of quick and easy steps:

1. In Monetate, create a Campaign, and contact your Monetate Account Manager to implement the integration code.

2. Login to your ClickTale account to identify visitors that experienced a specific version of the page. This is done by selecting the corresponding event, as follows:


Recordings
a. In the menu navigation bar, select Recordings > Search.
b. In the Search page, in the Add Filters section, select Events and the corresponding Monetate event.


Heatmaps and Form Analytics
a. In the menu navigation bar, select a heatmap or access the Form Analytics page.
b. In the Filters drop down list, select Events > Page Events and the corresponding Monetate event.

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