Usabilla is a web-based usability testing tool that allows marketers, analysts, designers and usability experts to collect visual feedback on their website in a quick and fun way.
Participants answer questions by placing points and notes on top of a webpage, mockup, or sketch. The results of a survey are analyzed and presented in a visual way with charts and heat maps.
Usabilla's customers use these visual insights to improve their user experience and optimize their website.
About the integration
The integration allows you to you to watch the recordings of visitors who left feedback via Usabilla, if you use both ClickTale and Usabilla.
Key advantages of using Usabilla with ClickTale
- Get an in-depth look at the behavior of your visitors who have voiced feedback about your site or services.
- Add a new dimension to existing Usabilla reports.
- Study the differences in behavior between visitors who voice feedback and those who don't.
How to Integrate
No coding is needed on the ClickTale side of the integration. Just create an integration in Usabilla, as explained in this Usabilla support article.