WordPress integration
The instructions on this page are intended for self service and online accounts.
Enterprise customers should contact their account managers for integration support.
There are several simple ways to get ClickTale working with your WordPress blog or site, the easiest being with our pre-build WordPress plugin.
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WordPress plugin
This is a plugin for self hosted WordPress blogs that allows easy addition and change of the ClickTale script. As well as recording your visitors, this plugin also automatically tags their recordings with events based on their behavior on the page.
Automated Event tags
This plugin will add the following event tags to your visitor recordings:
- Searches using the "Search" button.
- Additions of comments.
- Clicks on the RSS or Comments-RSS link.
This plugin has been tested on all versions of Wordpress up to 3.0.5. if you find it incompatible with your version of WordPress, please let us know about it in our forum.
Installation Instructions
- Download the plugin from Wordpress plugin directory (http://wordpress.org/extend/plugins/clicktale/).
- Upload to your /wp-contents/plugins/ directory.
- Go to the admin interface in your WordPress web site (~/wp-admin/) and choose the Plugins tab.
- Find the ClickTale Plugin there and activate it.
- A new sub-tab called "ClickTale Options" will appear, click on it.
- Paste your top and bottom tracking scripts in the appropriate places, then press "Update Options" button (the tracking scripts are available in your ClickTale account).
That's all! You have set up ClickTale on your WordPress blog.
Manual Installation
Other methods of installation include the 2 following methods listed below. Please note they do not work for wordpress.com hosted blogs.
Method 1
If you have access to the administration panel of your wordpress blog:
- Go to "presentation" then "theme editor".
- Select the header.php (Header) file.
- Add the first portion of code after <body>, update, then open footer.php (Footer) and copy second part before</body> and update.
Method 2
- Go to the folder where your template is located (For example wp-content\themes\default\).
- Open header.php in a text editor.
- Locate the <body> tag and paste the two parts of the code generated by ClickTale right after it.
