ClickTale Touch Interface

The interface of the ClickTale Touch projects is very similar to the desktop projects interface. You can learn about the desktop interface by using the following resources:


 * Wiki articles: The Dashboard, Playback, Heatmaps, Funnels, Form Analytics, Site Reports.


 * The ClickTale Walkthrough - Under the Projects menu in your account.

The Dashboard
The Dashboard shows all the high-level information for the project. The Touch solution provides three heatmaps: 1. Tap Heatmap - Displays an aggregation of visitors' single taps anywhere on the page. The map presents all the taps, made on links, images, text and 'dead space'. 2. Exposure Heatmap - Displays an aggregation of the content that visitors had been exposed to. 3. Attention Heatmap - Displays an aggregation of the content that visitors had engaged with - tapped, scrolled, zoomed.

Filters
The segmentation used in searching for recordings, filtering heatmaps and so on, include the following mobile-specific parameters (subject to your plan restrictions): Behavioral

1. Taps - Filter your visitors according to the amount of taps on a specific web page. Like "Mouse Clicks" filter.

Demographics

2. Operating Systems - iOS, Android

3. Device Types - Smartphone, tablet.

4. Devices - Name of specific device

5. Display sizes - Filter by physical width and height screen size (Inches).

In other sections of the interface, you may have separate filters for Device Type or Responsive Version (if you indicate that you have a responsive site. See this article for more details). 1. Device Type - Smartphone, tablet or Both.

2. Responsive Version - Once you have defined breakpoints for your site's design, you can select the heatmap segment according the site’s layout thresholds.

Playback
In the Session Player, some mobile-specific features are displayed:

1. Device screen replay in actual size.

2. Device Details - Device type, actual device and user’s zooming percentage.

3. Mobile gestures - Taps, zooms, scrolls, rotation.

Site Reports
Mobile-specific reports include the "Zooms per Page" and "Tilts per Page" reports, available from the menu.





Related Articles

 * Mobile FAQ
 * Implementing a Mobile Project
 * Creating a Mobile Project