Browser Support

ClickTale browser support policy
Browser Type - ClickTale supports recording of MS Internet Explorer, Mozilla Firefox, Google Chrome and Apple's Safari. ClickTale's policy is to support all browsers with a market share of over 10%. Browser Versions - ClickTale aims to support any new version of a browser that it currently supports, within two weeks of its official launch.

Browser versions currently supported
ClickTale System - Using the ClickTale system is currently supported by the following browser versions: Downloaded recording - Viewed using Firefox.
 * Internet Explorer 10 & 11
 * Firefox 25 and up (Last tested version - FF 36)
 * Chrome 10 and up (Last tested version - Chrome 41)

NOTE - Trying to watch recordings/reports using phone, tablet or phablet will most likely fail. ClickTale uses advanced formatting and Flash technology to display data, which most mobile browsers do not support.

ClickTale Recorder - The ClickTale system currently records visitors that use the following browser versions: For mobile recording:
 * Internet Explorer 9 and above (Last tested version - IE 11 with latest recorder version)
 * Firefox 25 and above (Last tested version - FF 36)
 * Chrome 9 and above (Last tested version - Chrome 41)
 * Apple's Safari 5.1 and above (Last tested version - 8.0)
 * WebKit 534 and above (Last tested version - 600)