Search

Search Recordings
The Search Recordings feature located on the ClickTale Dashboard and menu lets you easily track your visitors, using many customizable filters.

 &#42; You can choose a previously saved search to run (1)  &#42; Define the Date Range for your search (2)  &#42; Select and customize your search filters (3)  &#42; Set the results list preferences (4)  &#42; Click the Search button.

How to save your results
Depending on your plan, you may export your recording's results to a CSV file. There are two types of reports that can be generated:

1. A Summary Report: This report provides a high-level Visitor Summary of your search results to include the visitor ID, number of visited pages, type of browser, country, first and last visit etc. In essence, this report summarizes the search recording's table at its default state (without the individual pageview drill down).

2. A Detailed Report: This report provides both a high-level as well as the specific page view drill down. It is a complete account of your search recordings and provides the entire data set in a single worksheet. Note, both reports are limited to the maximum CSV file rows (65,536).



Bounced visitors
Find bounced visitors who visit your homepage, but leave before seeing any other page.
 * 1) Under Page Count, select 1 to 1.
 * 2) Under Pages Visited, select your homepage URL or any other landing page you want to test.

Potential Customers Lost
Video session playbacks of potential customers are important videos to watch, as these customers are often easy to convert. These are customers who were interested in what your site had to offer, and visited at least five pages. They eventually came to a signup, payment or checkout page, but never actually converted.
 * 1) Under Page Count, Select 5 to 20.
 * 2) Under Event Segmentation, select the signup or checkout page event with a [[File:checkmark.png]], and the submit or confirmation button with a [[File:xbox.png]].

Visitors from Google Campaigns or Search Queries
The Original Referrer filter finds visitors that came from any source, including search engines, but can also be used to find videos of customers who came from a Google campaigns or search queries. For example:  Use this followed by any keyword to find visitors who came from any specific search term. For example, “http://www.google.com/search?q=clicktale” will show us videos of visitors who came to our site after searching Google for the term “clicktale”. This will find visitors who came from a Google AdWords campaign. 

Save Your Searches
After you have created your search, you are able to save and retrieve it from your Saved Searches list.

Get Alerts for Your Searches
You can create email alerts that will provide daily, weekly or monthly summaries of all the recordings that comply with your search criteria. Get a detailed description in the Alerts article.